Welcome to Webkinz World Support
If you have any questions or concerns with anything regarding Webkinz World, please look through our Frequently Asked Questions below or if you don’t see your question or answer there, click the “Ask a Question” button below, fill out a request email and we will respond as soon as possible.
Welcome to Webkinz World Support. If you have any questions or concerns with anything regarding Webkinz World, please look through our Frequently Asked Questions below or if you don’t see your question or answer there, click the “Ask a Question” button below, fill out a request email and we will respond as soon as possible.
Frequently Asked Questions
60 posts have been found
Answer: Each task in a quest contains a “hint” button that explains how to complete the task. If you are having difficulty completing a task please refer to the hint for assistance.
32: Unlocking the Adventure Park And Adventure Park Pets
Answer: Unlocking the Adventure Park requires the adoption of an Adventure Park pet.
Answer: If your Spree car is stuck, you will need to contact consumer support so that we can assist you with this issue.
Answer: If your “go to party” button didn’t appear for a party that you were hosting, you will need to contact consumer support for further assistance.
Answer: Unfortunately, we are unable to replace any loot bags that were not received after attending a party.
36: Can I Delete My/My Child’s Webkinz World Account?
Answer: A Webkinz World account can be permanently deleted through the Parent's Area on the Webkinz homepage.
Answer: You can control your child's exposure to third party ads through your Parent's Account.
38: Is Your Webkinz Plush Pet Purchase Missing A Tag?
Answer: If your Webkinz plush pet did not come with an adoption code tag, please take it back to the retailer where it was purchased.
39: Did You Adopt a Pet of the Month and Did Not Receive Your Rewards?
Answer: If you did not receive all of your Pet of the Month bonuses, you will need to contact consumer support.
40: Do You Have An Issue with A Mazin’ Hamsters Feature Code?
Answer: If your attempt to redeem your Mazin’ Hamsters Feature Code at the Code Shop in Webkinz World was not successful, please contact consumer support.
Welcome to Webkinz World Support
If you have any questions or concerns with anything regarding Webkinz World, please look through our Frequently Asked Questions below or if you don’t see your question or answer there, click the “Ask a Question” button below, fill out a request email and we will respond as soon as possible.
Frequently Asked Questions
60 posts have been found
21: Are You Having Technical Issues with Your Webkinz Mobile Application?
Answer: If you are experiencing technical issues with your Webkinz mobile application, you may need to restart your device.
22: Did You Lose KinzCash when You Synchronized Your Account?
Answer: Issues related to losing KinzCash while synchronizing an account, need to be investigated individually.
Answer: There are a number of issues that could be causing you to keep getting logged out of your account.
Answer: Getting a white screen while playing in Webkinz World could be result of an outdated Flash Player, a need to clear your browser’s cache, or a pop-up blocker or anti-virus program on your computer.
Answer: If the “Please Wait…” message remains on your screen for an extended period of time, you could be having difficulty connecting to our server.
Webkinz 18 Remove Parent Email
Answer: If you cannot load any of your Webkinz rooms, you will need to contact consumer support for assistance.
27: Do you see an Error Message when you use your KinzChat Phone?
Answer: If you receive an error while attempting to access your KinzChat Phone, you will need t contact consumer support.
28: Does Your Room Freeze at Loading Furniture/Characters?
Answer: If your room freezes at “loading furniture/characters”, consumer support can help you regain access to this room if you submit a request for assistance.
Webkinz World Login Come And Play
Answer: If your pet is stuck in your room, try logging out and then logging back into your account. You can also try going to your Webkinz room and then jumping to another room.
Play Webkinz
Answer: Adding friends to your friends list is done by clicking the “add” button on your KinzChat phone and then typing in the username of the Webkinz World member you would like to be friends with.