Webkinz Estore Pets

Sales of plush Webkinz and Lil' Kinz are limited to the United States and Canada, however, virtual pets can be purchased from the Ganz eStore by international residents. Secret Codes issued in conjunction with virtual pets can be used the same way as Secret Codes attached to plush pets.

Welcome to Webkinz World Support

If you have any questions or concerns with anything regarding Webkinz World, please look through our Frequently Asked Questions below or if you don’t see your question or answer there, click the “Ask a Question” button below, fill out a request email and we will respond as soon as possible.


  • Webkinz World® is a multi-award winning virtual world for boys and girls aged 6+. On Webkinz.com, players discover a whole world of fun, caring and learning, while they adopt and play with their pets, decorate rooms, play games, collect prizes, and chat with their friends!
  • The Ganz eStore is an online store where you can purchase Webkinz Pets and Online-only Items, eStore Points, Webkinz World Deluxe Memberships and more!
Frequently Asked Questions
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Answer: Webkinz Pets are lovable pets that each come with a unique Adoption Code that lets you play with a virtual version of your pet.
Answer: Please note that the content on Webkinz.com is available in English only.
3: What are browser Cookies and does Ganz use them?
Answer: Please click on 'See More' in order to access and review our policies regarding browser Cookies.
Pets
4: What does Ganz do with the information collected from users using “cookies”?
Answer: Any personal information collected by Ganz is never disclosed to third parties, and is not used for third party advertising purposes.
Webkinz

Webkinz Estore Points Generator

Answer: You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Check the 'Help' menu of your browser to learn how to change your cookie preferences.
6: If I clear my browser cookies, will I still be opted out of third party advertising on Webkinz?
Answer: If you clear your browser cookies and have previously selected to limit 3rd party advertising, you will need to reselect the Limited Advertising Option again in order to limit ads.
7: What type of Ads do you allow on the Webkinz site?
Answer: To learn more about our advertising standards please click on 'See More'
Answer: If your account has been archived and you wish to reactivate it, please have your parent contact our Customer Support team at webkinzsupport@ganz.com.
9: How do I permanently delete my child's account?
Answer: You can delete your child’s Webkinz account using a Parent’s Account that is set up in the Account Controls section of the Parent’s Area.

Webkinz Estore Pets For Sale

Answer: To reset a forgotten password, click on See More in order to be shown what pieces of information we require from you.

Every Webkinz player received 2,000 Ganz eStore points– absolutely free!

But what are you going to get with it?!

You can now spend eStore Points on the Ganz eStore OR in the W-Shop in Webkinz World! There are so many excellent items, you won’t even know what to do with your free eStore Points!

There are a bunch of ways to spend eStore points in Webkinz World, so to celebrate this momentous occasion, Webkinz Newz has a brand new game! It’s the 2,000 eStore Point Guessing Game where YOU try to guess which eStore item is worth 2,000 Points!

All you have to do is…

Webkinz Estore Pets Download

  1. Click the Let’s Play link below.
  2. Guess which Ganz eStore item is worth 2,000 eStore Points
  3. Check and see if you’re right!

What’s the best part? You can win KinzCash just for guessing! KinzCash is currency you earn from doing activities inside Webkinz World and on Webkinz Newz and the Ganz Parent Club! KinzCash doesn’t cost anything at all, but you can use it to buy a bunch of great stuff in the Webkinz World W-Shop!

So every third question, click “Cash Out”, answer a quick survey question, and send KinzCash back to your Webkinz account so you can do even more shopping!

Webkinz Estore Pets Store

Let’s Get Started!