Welcome to Webkinz World Support
Webkinz are plush pets made by Ganz.They can be broken down into categories: Regular Pets Lil'Kinz Signature Signature Endangered Small Signature Virtual Under the Pets category, you will find links to the years 2005-2020. Play to earn exclusive Webkinz prizes and get the latest news about Webkinz World! Share the fun with your family and friends! Webkinz Insider. 3,161 likes 3 talking about this. Hands down, the most active and informed Webkinz community anywhere!
If you have any questions or concerns with anything regarding Webkinz World, please look through our Frequently Asked Questions below or if you don’t see your question or answer there, click the “Ask a Question” button below, fill out a request email and we will respond as soon as possible.
Frequently Asked Questions
60 posts have been found
21: Are You Having Technical Issues with Your Webkinz Mobile Application?
Answer: If you are experiencing technical issues with your Webkinz mobile application, you may need to restart your device.
22: Did You Lose KinzCash when You Synchronized Your Account?
Answer: Issues related to losing KinzCash while synchronizing an account, need to be investigated individually.
Answer: There are a number of issues that could be causing you to keep getting logged out of your account.
Answer: Getting a white screen while playing in Webkinz World could be result of an outdated Flash Player, a need to clear your browser’s cache, or a pop-up blocker or anti-virus program on your computer.
Webkinz Insider Pet Medallions
Answer: If the “Please Wait…” message remains on your screen for an extended period of time, you could be having difficulty connecting to our server.
Answer: If you cannot load any of your Webkinz rooms, you will need to contact consumer support for assistance.
Webkinz Insider Alyssa's Star Challenge
27: Do you see an Error Message when you use your KinzChat Phone?
Answer: If you receive an error while attempting to access your KinzChat Phone, you will need t contact consumer support.
28: Does Your Room Freeze at Loading Furniture/Characters?
Webkinz Insider
Answer: If your room freezes at “loading furniture/characters”, consumer support can help you regain access to this room if you submit a request for assistance.
Answer: If your pet is stuck in your room, try logging out and then logging back into your account. You can also try going to your Webkinz room and then jumping to another room.
Webkinz Insider Jelly Bean Challenge
Answer: Adding friends to your friends list is done by clicking the “add” button on your KinzChat phone and then typing in the username of the Webkinz World member you would like to be friends with.