Sign up for a free account to play games, care for your pets, make friends and decorate your rooms! Amidst the coronavirus pandemic, some are turning to the online, plush toy world of Webkinz for comfort. Webkinz are stuffed animals with account numbers that can be used to create online avatars. No, actually. Webkinz is completely safe, and whoever says otherwise must be wrong. Everyone I know knows that webkinz is virus-free, and protected! (: So nothing to worry about, at all!: no.
Welcome to Webkinz World Support
If you have any questions or concerns with anything regarding Webkinz World, please look through our Frequently Asked Questions below or if you don’t see your question or answer there, click the “Ask a Question” button below, fill out a request email and we will respond as soon as possible.
Frequently Asked Questions
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Answer: Feature Codes are valid for a single redemption at the Code Shop in Webkinz World. Instances where redemption attempts are not successful when the code is being inputted correctly require further investigation from consumer support.
42: Want to Give Your Child Access to KinzChat PLUS?
Answer: In order to grant KinzChat PLUS access you will need to have your parent or guardian visit the Parent's Area section located on our Home Page.
43: Want to Prevent Your Child From Accessing KinzChat PLUS?
Answer: Preventing access to the KinzChat PLUS areas of the site requires the creation of a parent account.
Answer: To remove access to KinzChat PLUS, you need to create a parent account from the Parent’s Area at webkinz.com. You will then be able to remove access from a specified Webkinz World account.
Answer: Once KinzChat PLUS access has been approved, it can only be removed by your parents through their parent account or by the KinzChat PLUS monitoring team for rule violation.
Answer: Webkinz World accounts are silenced in KinzChat Plus for failure to abide by the Clubhouse Rules.
Scary Webkinz Virus
Answer: An Adobe Script message occurs when Webkinz World is loading areas that are very full, such as a dock that contains too many items or a room map that contains too many rooms.
48: Did You Add A New Pet and Now Can’t Enter Your Room?
Answer: It is possible for a new adoption to cause loading issues affecting room access. Such cases need to be investigated and corrected individually.
Answer: If there is a message on the Webkinz homepage notifying users that the site is down for maintenance for a long period of time, you will likely need to clear your browser’s cache.
Webkinz Neopets Virus
50: Has Someone Has Gained Access to Your Account Without Your Authorization?
Scary Webkinz Virus
Answer: If you believe that someone is accessing your account without your permission, you will need to contact consumer support for assistance.