Webkinz App

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Welcome to Webkinz World Support

If you have any questions or concerns with anything regarding Webkinz World, please look through our Frequently Asked Questions below or if you don’t see your question or answer there, click the “Ask a Question” button below, fill out a request email and we will respond as soon as possible.


Webkinz - the stuffed animal that comes alive online in Webkinz World. Keep your pet happy and healthy and build a home for it with our cool furniture. Play online with your friends and their pets too! Webkinz - the stuffed animal that comes alive online in Webkinz World. Keep your pet happy and healthy and build a home for it with our cool furniture. Play online with your friends and their pets too! Play the fun Webkinz arcade game on mobile. Select groups of 3 or more matching bottles to remove them.

Frequently Asked Questions
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Answer: Feature Codes are valid for a single redemption at the Code Shop in Webkinz World. Instances where redemption attempts are not successful when the code is being inputted correctly require further investigation from consumer support.
42: Want to Give Your Child Access to KinzChat PLUS?
App
Answer: In order to grant KinzChat PLUS access you will need to have your parent or guardian visit the Parent's Area section located on our Home Page.
43: Want to Prevent Your Child From Accessing KinzChat PLUS?
Answer: Preventing access to the KinzChat PLUS areas of the site requires the creation of a parent account.
Answer: To remove access to KinzChat PLUS, you need to create a parent account from the Parent’s Area at webkinz.com. You will then be able to remove access from a specified Webkinz World account.
Answer: Once KinzChat PLUS access has been approved, it can only be removed by your parents through their parent account or by the KinzChat PLUS monitoring team for rule violation.
Answer: Webkinz World accounts are silenced in KinzChat Plus for failure to abide by the Clubhouse Rules.
Answer: An Adobe Script message occurs when Webkinz World is loading areas that are very full, such as a dock that contains too many items or a room map that contains too many rooms.
48: Did You Add A New Pet and Now Can’t Enter Your Room?
Answer: It is possible for a new adoption to cause loading issues affecting room access. Such cases need to be investigated and corrected individually.
Answer: If there is a message on the Webkinz homepage notifying users that the site is down for maintenance for a long period of time, you will likely need to clear your browser’s cache.
50: Has Someone Has Gained Access to Your Account Without Your Authorization?
Answer: If you believe that someone is accessing your account without your permission, you will need to contact consumer support for assistance.

Play Webkinz on your mobile device!

***NEW: Earn Pet Care points, Family Score and Milestone Prizes on the go!***

Webkinz App Store

Access your Webkinz World™ account anywhere! Decorate your rooms, shop, play arcade games and take care of your pets!

• Decorate your pet’s rooms on your tablet or phone!
• Care for your pets! Feed, dress and bathe your pets from your mobile device!
• Go shopping! Buy awesome food, clothing, furniture, decorations, or even a new virtual pet for your Webkinz account in the mobile WShop (featuring unique Mobile Zone items)!
• Play Arcade games and earn KinzCash!
• Spin the Wheel of WOW and win unique prizes for your Webkinz World account!
• Register for Webkinz World and adopt pets from your mobile device!
• Special benefits for Deluxe Webkinz World Members!*
• More features and arcade games from Webkinz.com added often!

Download the app for FREE!

About Webkinz Pets
Webkinz™ pets are lovable toys that come alive in Webkinz World! Earn KinzCash playing some of the best Arcade games around! Feed, dress and play with your Webkinz virtual pets and design an amazing home for your whole Webkinz family. For kids aged 6+. Come in and play!

*Some features require a Deluxe Webkinz World Membership or In App purchases.
*Some features require an active internet connection. Arcade games are available for offline play.

Webkinz Mobile is available for all Android devices, and has passed testing for the following Android devices –
• Phone: Samsung S3, Samsung S4, Nexus 4, Samsung Note 2
• Tablet: Samsung Galaxy Tab 2 10.1, Nexus 9
Requires Android OS 4.0 and up

Webkinz App For Ipad

Webkinz World: http://www.webkinz.com
Webkinz User Agreement: http://www.webkinz.com/us_en/user_agreement.html
– Various bug fixes